While ALL SALES ARE FINAL, If you feel you have received the wrong item please reach out within 30 days to open a claim for a return or exchange.
Email: sales@bigbluhammer.com
Or call 828 437 5348

To file a warranty claim please submit the follwoing:
-Your contact info
-Pictures of the machine or tool
- The approximate purchase date
- If available, the serial number
- A written explanation of the failure

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Email: sales@bigbluhammer.com

Power Forging inc. and Oak Hill Iron inc., home of Big BLU Hammer in this statement will be known as Big BLU Hammer.

Big BLU Hammer strive to build a quality product and distribute it in a professional and timely manner. We do our best, but if you feel we have not lived up to that, let us know and we will work with you.

However!

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIG BLU HAMMER. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES, WHETHER TANGIBLE OR INTANGIBLE, RESULTING FROM AUTHORIZED OR UNAUTHORIZED USE OF OR ACCESS TO OUR PRODUCTS

If you have any questions please contact us.
Email: sales@bigbluhammer.com